Trainer Reviews
Overview
You can rate and write reviews for trainers. Reviews help trainers improve their services and help others decide when choosing a trainer.
How to Access
Write New Review
- After training, system will show pop-up asking for review
- From trainer page, tap "Write Review" button
View My Reviews
- Go to "Profile" > "My Reviews"
Writing a Review
Step 1: Open Review Page
- Go to the trainer page you want to review
- Tap "Write Review" button
Step 2: Give Rating
Tap stars to rate (1-5 stars):
| Rating | Meaning |
|---|---|
| 1 star | Very Poor |
| 2 stars | Poor |
| 3 stars | Average |
| 4 stars | Good |
| 5 stars | Excellent |
Note: Must give at least 1 star to submit review
Step 3: Write Comment
Write your comment in the text field (Optional):
What to write:
- Training experience
- Trainer's strengths
- What you learned
- Overall impression
Limit:
- Maximum 500 characters
Step 4: Set Privacy
Choose whether review is Public or Private:
| Option | Icon | Description |
|---|---|---|
| Public | Globe | Others can see on trainer's profile |
| Private | Lock | Only you and trainer can see |
Default: Public
Step 5: Submit Review
- Check that information is complete
- Tap "Submit Review" button
- System will show "Thank you for your review!"
My Reviews Page
Access
- Go to "Profile"
- Tap "My Reviews"
Information Displayed
- Trainer photo and name
- Rating given (stars)
- Comment
- Date/time of review
- Status (Public/Private)
- Reply from trainer (if any)
Editing Reviews
Steps
- Go to "My Reviews"
- Tap pencil icon (Edit) on the review you want to edit
- Edit information:
- Change rating
- Edit comment
- Change Public/Private status
- Tap "Save"
Deleting Reviews
Steps
- Go to "My Reviews"
- Tap trash icon (Delete) on the review you want to delete
- Confirm deletion in popup
- Tap "Delete"
Warning: Once deleted, cannot be recovered
Replies from Trainer
Trainers can reply to your reviews:
- Replies appear in blue box below review
- Shows "Reply from trainer" label
- You cannot reply to replies
Trainer Review Ratings
Reviews you give affect:
- Trainer's average rating
- Number of reviews displayed
- Ranking in search (if applicable)
Tips for Writing Reviews
- Be honest - Honest reviews help both trainer and others
- Give details - Explain how trainer helped you
- Focus on experience - Share what you learned or results achieved
- Be polite - Even with suggestions, write constructively
- Take your time - Reviewing after some training gives complete perspective
FAQ
Q: How many times can I review a trainer?
A: 1 time per trainer, but you can edit anytime.
Q: Will trainer know who reviewed?
A: Yes, trainer will see your name and photo.
Q: Can trainer see private reviews?
A: Yes, but others cannot see them.
Q: Can I edit review after trainer replies?
A: Yes, you can edit anytime.
Q: Does deleting review change trainer's rating?
A: Yes, average rating will be recalculated.
Q: Can trainer delete my review?
A: No, trainers cannot delete your reviews.